Gartner’s latest study has identified 10 strategic technology trends that are set to profoundly transform the way we work in 2025. In particular, these trends aim to meet the challenges posed by the latest forms of artificial intelligence (AI), advances in computing, and human-machine interaction.
CIOs will need to anticipate these tech trends in order to build a solid IT strategy for the coming year. So here’s the billion-dollar question: which investments should you prioritize this year? What impact might they have on your organization? And how can you prepare your teams for such changes?
Here’s a summary of the 10 technological trends to watch in 2025!
PS: if you missed the 2024 technology trends, you can read about them here.
1. AI Agents
What if you no longer needed prompts to operate your artificial intelligence tools? That’s the promise of AI agents! Unlike generative AI models that return content based on a given query, agentic AI models can make decisions and perform actions autonomously inorder to achieve specific goals. That can be a real boost to your organization’s productivity!
By 2028, at least 15% of everyday business decisions will be made autonomously using AI agents (compared with close to 0% in 2024).
In particular, AI agents will help companies:
- manage more complex technical projects
- automate customer experiences
- speed up decision-making
2. AI Governance Platforms
Artificial intelligence (AI) occupies a prominent place in the technology trends of 2025. But while it offers many benefits, AI also entails several risks.
Using AI governance platforms is a good way to limit these risks. With them, you can ensure that artificial intelligence is used responsibly, ethically, securely and transparently.
In particular, you can use these platforms to:
- assess potential risks associated with use of AI systems like bias and data confidentiality
- ensure that AI models comply with safety, governance, and ethical standards
- monitor use and results of AI systems
By 2028, companies using AI governance platforms should have customer trust and regulatory compliance scores 30% and 25% higher than their competitors, respectively. It looks like the return on investment is well worth it!
3. Disinformation Security
Anyone who’s tried out ChatGPT knows what we’re talking about here. AI often lies through its teeth—and with o-what aplomb! To avoid spreading misinformation, Gartner suggests putting guardrails in place that are specifically designed to combat this growing issue.
They can help you to:
- detect the use of AI-generated content,
- verify the authenticity of information shared in the media and on social networks,
- avoid the impersonation of the organization’s stakeholders.
By 2028, 50% of companies will be using security services or solutions to protect themselves against misinformation (compared with just 5% today). So, get ready to follow this technological trend closely in 2025!
4. Post-Quantum Cryptography
Let’s talk about the technology trends that will redefine the frontiers of computing in 2025. These include post-quantum cryptography: a data encryption technique that protects users against unwanted attacks from quantum computers.
What sets quantum computers apart is their ability to solve complex problems much faster than conventional computers. Today, few companies have the equipment or knowledge to use them. But cybercriminals are already beginning to rely on these technologies.
This means that if you want to keep your data safe, you need to stay up to speed! By 2029, Gartner predicts that advances in quantum computing will render most asymmetric encryption methods (which use two encryption keys) obsolete, as they will then start to raise cybersecurity risks.
Switching to post-quantum cryptography is therefore a way of:
- secure your organization’s sensitive data
- protect your precious intellectual property against cyber-attacks via quantum computers
- ensure that the organization’s encrypted messages and data cannot be intercepted and decrypted
Also read: [Expert Opinion] 3 Ways to Secure Your Workstations
5. Ambient Invisible Intelligence
Sensor technologies have become increasingly affordable and discreet in recent years. Today, we can collect data on the state or location of an object, without the user even becoming aware of it.
All this is possible thanks to ambient intelligence: all the technology that has become an integral part of our environment and which knows how to respond to our needs without us having to state those needs explicitly. Ambient intelligence includes voice assistants like Alexa, home speakers, and smart screens.
Initially, these technologies will be used to solve problems in real time, thanks to sensors and object tracking. For example, they can be used in:
- Retail: to automatically adjust brightness, music and recommendations to customers in the store in real time.
- Healthcare: for continuous monitoring of patients, without them having to wear portable devices.
- Catering: to check food temperature and reduce food waste.
6. Energy-Efficient Computing
Sustainability is becoming an increasingly important issue for companies. It’s only natural, then, that our list of 2025 top technology trends should include this concern. After all, our digital tools and equipment also contribute to increasing our carbon footprint! Generative AI, for example, generates very high electricity consumption: up to 10 times more than a Google search!
Energy-efficient computing thus aims to implement more sustainable, less energy-intensive technologies to reduce the company’s environmental impact. These alternatives include quantum computing, neuromorphic computing, and graphics processing units (GPUs).
These new technologies could make it possible to:
- reduce the cost of data centers by cutting energy consumption of servers and cooling systems
- develop more sustainable products
- limit energy consumption in offices
Also read: Why implement a CSR strategy within your organization?
7. Hybrid Computing
After hybrid work, it’s time for hybrid computing, the 7th technological trend of 2025! Rather than mixing different ways of working, we’re combining several technologies to solve complex computing problems. For example, processors (CPUs), graphics processors (GPUs), peripheral devices, specific integrated circuits (ASICs), neuromorphic, quantum and photonic systems.
So, what does a hybrid configuration look like? Quite simply, it can mean running sensitive applications on local servers for added security and using the cloud for more demanding tasks like data analysis, generative AI, or backup storage.
Hybrid computing makes it possible to:
- reduce scaling costs by keeping critical tasks in-house and then only using the cloud to manage peak workloads over certain periods
- improve data security via on-site storage
- accelerate innovation and development through the use of cloud-based tools
8. Space Computing
Let’s take a look at the technology trends that could enhance human-machine interaction in 2025.
These trends include spatial computing, which enables users to interact with virtual objects in a physical environment. That’s what augmented reality technologies are based on, as these interactions make the user experience more immersive and intuitive. Apple and Meta are already capitalizing on this trend with their Vision Pro and Meta Quest VR headsets. Meta also recently unveiled the first prototype of augmented reality glasses, called Orion.
Demand should clearly follow suit, as the space computing market is expected to grow from $110 billion in 2023 to $1,700 billion by 2033!
In businesses, these technologies will help:
- make remote meetings more interactive
- create realistic simulations of real-world scenes, to enable employees to apply what they learn in training
- enhance the shopping experience with an interactive virtual assistant that helps customers find what they need and make decisions
Also read: Future of work: are we really going to work in the metaverse?
9. Polyfunctional Robots
Whereas traditional robots are generally single taskers, polyfunctional robots are capable of performing more than one task. What’s more, they can learn to perform new tasks that they weren’t even programmed or envisioned to do. It’s as if your robot vacuum cleaner didn’t just vacuum, but also dusted your shelves, cleaned your windows, and polished your coffee table. The full package!
Polyfunctional robots can thus offer a relatively flexible and cost-effective solution for companies.
By 2030, Gartner estimates that eight in ten workers will rely on intelligent robots on a daily basis, compared with less than one in ten today.
They can already be found in the following sectors:
- In warehouses: preparing orders and transporting goods
- In healthcare: delivering medical supplies, disinfecting premises and helping people with reduced mobility
- And in the field: inspecting equipment, carrying out routine maintenance, and detecting and repairing breakdowns
10. Neurological Enhancement
We close out our list of 2025’s tech trends with a final lever to boost man-machine synergy: neurological function enhancement. Specifically, this means improving our cognitive capacities through technologies capable of reading and decoding brain activity—even interacting directly with our brains.
It may sound scary at first, but don’t worry, we’re not going to read your mind or brainwash you. Rather, the aim is to boost your ability to retain and process information, or to learn new things. It’s also a way of better understanding your emotions.
Let’s take the example of an HR interview conducted with a brain-machine interface (which establishes a direct link between your brain and a computer). Neurological enhancement enables the recruiter to know how the candidate is feeling, and encourages the brain to relax while remaining focused on the exercise.
By 2030, 60% of IT professionals will be using technologies such as bidirectional brain-machine interfaces (BBMIs), financed by both themselves and their employers.
A Final Word
Now you know the main technological trends that will disrupt your organization in 2025. All you have to do is identify the ones that are most relevant to your business and then integrate them into your IT roadmap for the short, medium, and long haul.
PS: Want to discover more best practices to help your IT teams meet the challenges of the future of work? Download our white paper on the new challenges facing CIOs. 👇
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